Returns and Exchanges

The only cost to you is posting back to us the item you require exchanged. pentonvillain will post you the exchanged item at no additional cost.

Yes, no problems. We can exchange any item purchased through pentonvillain.com.au within 14 days of receipt of delivery. The item must be in original (unworn and unwashed) condition. Simply email us at villain@pentonvillain.com.au letting us know the problem along with your receipt number and contact details. Then send back the item along with your contact details to:

pentonvillain
PO Box 1062
Fitzroy North, Victoria
3068 Australia

On receipt of the item we will get the exchange organised and the replacement item to you as quickly as possible.